At times, you may encounter streaming issues when you AirPlay Hulu to the TV from an Apple device. It happens due to an unstable internet connection, outdated app version, device auto-lock feature, etc. These problems are very common so you don’t need to worry at all. You can easily rectify the AirPlay not working issue on Hulu by troubleshooting methods.
In this article, you will learn the causes and fixes for AirPlay not working on Hulu.
Why is AirPlay Not Working on Hulu
If you are getting a black screen on the TV when you AirPlay Hulu, it is due to the following reasons.
- Outdated version of the Hulu app.
- Non-compatible devices.
- The Hulu server may go down.
- Poor internet connection.
- The old firmware version of your Apple TV.
- If you have enabled VPN or Firewall protection.
How to Fix AirPlay Not Working on Hulu
If the AirPlay on your Hulu app is not performing correctly, the problem can be fixed easily by yourself by the methods mentioned below.
Check AirPlay Compatibility
Nowadays, not all Smart TVs support AirPlay. So first, check if your Smart TV to which you share Hulu content has built-in AirPlay support. If the answer is no, it is clear that device incompatibility is the cause of this issue. So you can prefer AirPlay 2-compatible TVs like Samsung TV, LG TV, Sony TV, etc. You can also refer to the Apple official website to check which devices are AirPlay-compatible.
Update your Hulu App
Check the updates frequently or enable the auto-update feature on your mobile. If the Hulu app on your mobile is running with the old version, this may be the reason for AirPlay not working on Hulu. Updating the Hulu app will help to fix the bugs and glitches from the last update and let you access the app with new features. You can update the app from the App Store of your iPhone or iPad.
Check Hulu’s Server Status
Another possible reason could be the Hulu server outage. To ensure the Hulu server down status, refer to their social media pages on Twitter or Facebook or visit their official website. You can also visit any third-party websites like Downdetector.com to check the server status of Hulu. If you find the Hulu server is down or under service, you may need to wait until they sort out the problem.
Using a VPN you can watch Hulu outside the US, but if you are not setting up the server location correctly you may experience such streaming issues. In that case, you may experience AirPlay keeps disconnecting on your TV. Set your server location to the US and try to AirPlay again. If you are already living in the US and forgot to turn off the VPN while streaming Hulu, the AirPlay will not work. Disable the VPN and access Hulu, it may work most probably.
Turn Off Firewall
Firewall protection is the major reason for AirPlay not working on Mac. Although it is useful for many purposes, it will block incoming connections from some services. So, turn off the Firewall settings on your Mac to make AirPlay function normally. Go to Apple Menu on your Mac, select System Settings followed by Network, and click Firewall and disable it.
Force Restart the Hulu App
Force restarting the Hulu app on your mobile is the best way to fix any problem yourself. You can force restart the app by clearing the app from the recently opened app’s section and relaunching the app. By restarting the app, it will work from the first. It may help to fix the AirPlay not working issue on the Hulu app.
Restart your TV and Mobile
If the AirPlay shows only the black screen with sound, it means the streaming device was corrupted with internal bugs and glitches. Restarting your TV or mobile is the best way to fix the problem. Restarting your device will automatically clear all the temporary bugs on your device. In addition, you can restart your device once weekly, which will help keep your mobile in optimum condition.
To restart your iPhone:
- Press and release the volume up button → Press and release the volume down button → Press and hold the side button until the Apple logo appears → Now, release the side button.
To restart your Apple TV:
- Press and hold the Back or Menu or TV button on your remote until the status light blinks → Remove the cable from the power socket for 5 seconds → Turn on your Apple TV → Go to Settings → Select Reset.
Check Internet Connection
Sometimes the AirPlay on your device may not work due to a poor internet connection. So, always connect your mobile and TV to the same WIFI network. Still, if you are getting a slow internet connection, restart your WIFI router. By restarting the WiFi router, you will get a better internet connection speed than it was before.
Change DNS Settings
If restarting your WiFi does not fetch you a favorable result, change the DNS settings on your TV to improve the speed and reliability of your network. Here is how you change the DNS settings on your Smart TV and fix the AirPlay issue.
1. Go to Settings and choose General on your Smart TV.
2. Open Network settings and select WiFi.
3. Select your recent network and tap Configure DNS.
4. Click the Manual Configuration option and try Google’s DNS server (18.104.22.168).
After changing the DNS server check if the AirPlay works on Hulu, if not try out the next fix.
Try to Play Other Shows on Hulu
If the AirPlay is not working, the TV show or movie you are watching may have some temporary bugs on the specified content. Try to AirPlay the other shows on Hulu. If the other shows work properly on AirPlay, the problem is with the TV show or movie you are currently watching on Hulu.
Uninstall and Reinstall the App
Do you experience buffering when you AirPlay Hulu? It is due to the uncleared cache and the multiple data stored on the app. Uninstalling and reinstalling the Hulu app helps to clear the corrupted cache. Once you have uninstalled the application, it will clear all the affected log files from the application. Reinstall the app and allow the required permissions. It will fix the AirPlay problem in the Hulu app.
Update your Devices
The outdated firmware will be the reason for the Hulu app to not work on your Apple TV. By updating the firmware on your Apple TV and your iPhone/iPad, you can enjoy all the new features on your TV.
Update Apple TV
1. Go to Settings on your Apple TV.
2. Select System and tap Software Updates.
3. Click Update Software. If there are any updates available, you will see a pop-up message on your TV screen.
4. Tap Download and Install to start downloading the update.
1. Open Settings on your iOS device.
2. Tap General and select Software Update.
3. Click the Download and Install option to get the updates on your iOS device.
After updating your devices check if the AirPlay works on Hulu.
Unmute the devices to Fix No Sound on AirPlay
If there is no sound or audio on AirPlay, it is due to an issue with your WiFi network. Most users report that this issue occurs with a 5GHz network, so it is recommended to connect your iPhone or Mac and the AirPlay-compatible device to the 2.4 GHz network to have an uninterrupted experience. Ensure that your AirPlay devices are unmuted because that could be a reason too.
Contact Hulu Customer Support
If none of the above fixes could fix the AirPlay not working issue on Hulu, the last concern was seeking guidance from the Hulu help center. Contact Hulu support and report the problem, they will guide you with the correct troubleshooting method. You can also report your queries to your fellow viewers through the Hulu community.
Frequently Asked Questions
If you have exceeded the number of connections, you may have login issues on Hulu. Log out of all devices and try to log in again, it may fix your problem.
If AirPlay is not working on your Samsung TV, check if your TV is AirPlay compatible. Bring closer your Apple device to the TV to avoid signal blockage. If it still does not work, update your Apple devices and the Samsung TV.